Led by trained, HPCSA-registered intermediate life support paramedic Coleen Johnson, the team has partnered with ER24, and they provide the service after hours during the working week and 24 hours over the weekend and public holidays. This allows the community to have access to emergency assistance and care at all times. Residents are encouraged to contact the local General Practitioners for any emergencies that occur during working hours.

Coleen is assisted by Anneke Steyn, Heather Morkel, Dylan Lotheringen, Kim Melrose, Ed Erasmus, Henk van Zyl, Nakita Cilliers and Grant Brooker.

Every member of the team is a trained and certified level 3 responder and many of them have previous medical experience. The team participates in continuous professional development and is supported not only by Coleen but by the wider emergency services network too.

Pringle bay medics have direct access into the emergency services system and have not only been trained to assess, treat and support patients in their time of need, but also to know how to initiate the correct assistance to expedite transport to definitive care.